Privacy Policy
Last updated: 4 August 2025
Privacy Policy
1. Introduction
Welcome to Zuzana AI ApS ("we", "us", "our"). We respect your privacy and are committed to protecting any personal data you share when you:
- browse our website https://zuzana.ai (the "Site"); or
- install and use our Chrome browser extension (the "Extension").
This notice explains what information we collect, why we collect it, and the choices you have.
2. Scope
This policy applies only to individual Site visitors and Extension end-users. If you are a business customer under a separate service agreement, please refer to the Data Processing Agreement (DPA) that names our dedicated Data Protection Officer.
3. Who is responsible for your data?
Controller:
Zuzana AI ApS
Vejlevangen 6, 2840 Holte, Denmark
CVR-nr. 45761398
Email: privacy@zuzana.ai
Data Protection Officer (DPO):
Line Madsen
Email: dpo@zuzana.ai
Tel.: +45 78 77 50 10
(Use this contact for all data-protection enquiries.)
4. What data do we collect?
| Category | Examples | Collected when |
|---|---|---|
| Basic identifiers | email (if you sign up for news), support messages | you fill a form |
| Usage data (Site) | IP address, device type, pages visited, cookies | you browse the Site |
| Extension diagnostics | install / uninstall timestamps, anonymised error logs, feature-use counters | the Extension runs |
| Optional sync data (Extension) | your personal presets or settings | you opt-in to sync |
No page-content scraping – The Extension runs entirely in your browser. It reads page content only to provide its functionality (e.g. highlight text, run AI prompts) and never transmits the full page or your browsing history to our servers. Where API calls are necessary (e.g. to generate AI output) we send only the minimal prompt you trigger, over encrypted channels.
5. Why we process your data & legal bases
| Purpose | Data | Legal basis (GDPR) |
|---|---|---|
| Operate and secure the Site | usage data | Art 6(1)(f) legitimate interests |
| Deliver Extension features | diagnostic + optional sync data | Art 6(1)(b) contract |
| Email newsletters | email address | Art 6(1)(a) consent |
| Respond to support requests | basic identifiers + message | Art 6(1)(b) contract |
| Improve and debug | aggregated diagnostics | Art 6(1)(f) legitimate interests |
You can withdraw consent or object to processing at any time (§9).
6. Cookies & local storage
We use:
- Essential cookies to keep you logged in and remember preferences.
- Analytics cookies (Matomo, first-party, IP-anonymised) to measure traffic — opt-in only.
The Extension stores settings and recent prompts in your browser's local storage. You may delete them at any time via the Extension's Reset option.
7. Sharing & international transfers
We never sell your personal data. We share it only with:
| Recipient | Role | Safeguards |
|---|---|---|
| Cloud hosting provider | runs our servers (EU region) | GDPR-compliant, encrypt-at-rest |
| Email delivery service | sends newsletters | EU or US with Standard Contractual Clauses |
| Error-tracking service | receives pseudonymised crash reports | EU data centre |
If data is transferred outside the EEA, we rely on EU Standard Contractual Clauses and supplementary safeguards such as encryption in transit.
8. Security
We apply industry-standard safeguards:
- HTTPS/TLS 1.3 encryption
- Encrypted secrets management
- Least-privilege access and MFA
- Routine vulnerability scans & penetration tests
9. Your rights
Under GDPR (and equivalent UK/EU laws) you may:
- Access your data
- Rectify inaccurate data
- Erase data ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent at any time
- Port data you provided
To exercise any right, email dpo@zuzana.ai or privacy@zuzana.ai. We respond within 30 days.
10. Retention
| Data | Retention period |
|---|---|
| Newsletter subscribers | until you unsubscribe |
| Support emails | 2 years after ticket closure |
| Site analytics | 12 months (aggregated thereafter) |
| Extension diagnostics | 30 days |
Back-ups are purged on a rolling 35-day schedule.
11. Changes
We may update this notice. Material changes will be announced via a Site banner or Extension release notes 14 days before they take effect.
12. Contact
Questions? Email dpo@zuzana.ai or write to Zuzana AI ApS, Vejlevangen 6, 2840 Holte, Denmark.
© 2025 Zuzana AI ApS